Warranty

Grow’n Up Ltd manufactures high-quality, fun & creative toys. We warrant to the original purchaser that this product is free of defects in materials or workmanship for one year* from the date of purchase (dated sales receipt, electronic confirmation, or proof of purchase is required). The warranty applies only to the original purchaser, is non-transferable, and applies only to “Grow’n Up” products or parts.
 
At the sole election of Grow’n Up Ltd, the only remedies available under this warranty will be either replacement of the defective part or product replacement. There are limited replacement parts available for purchase after the warranty expires – please click here or contact Grow’n Up Customer Service for details.
 
This warranty is valid only if the product has been assembled and maintained per the provided instructions, and does not cover abuse, accidents, commercial use beyond three months, cosmetic issues such as fading or scratches from normal wear, or any other cause not arising from defects in material and workmanship. Additionally, the warranty does not include water retention, internal/external surface contamination from exposure to environmental conditions, and inclement weather. Inclement weather includes storms, tornados, hurricanes, hail, sleet, ice, moisture, rain, flooding, snow, wind, etc.
 
USA and Canada: For warranty service or replacement part information, please visit our website at www.grow-n-up.com; email service@grow-n-up.com, or call 1-888-GNU-9898, Monday - Friday, 9:00 am - 5:00 pm ET.
 
Outside of USA and Canada: Contact the place of purchase for warranty service. Please fill in the "Contact Us" form; our customer service representative will contact you within 2 working days for further assistance. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
 
* The warranty period is 3 months for daycare or commercial use and 6 months for swings, stickers, all fabric**, umbrellas, batteries, electronic components, and accessories*** that come with the product.
**Textiles: All our fabrics fulfil high requirements in terms of colour fastness. However, fabrics may become bleached by UV radiation. This is not a material defect, but simply a normal sign of wear for which no warranty can be given.
***Accessories included: All Markers, Crayons, Chalks, Eraser, Eraser Clothes, Paint Cups, Paint Brushes, Paint Pots, Magnetic Letters and numbers, Magnetic Shaper Stamps, Paper Roll, Paper Roll Dispenser/Holder, Colored-papers, Trays/Bins, Chalk Holder, and All Fabric/Nylon material parts. 
At the sole election of Grow’n Up Ltd, the only remedies available under this warranty will be either replacement of the defective part or product replacement. There are limited replacement parts available for purchase after the warranty expires – please click here or contact Grow’n Up Customer Service for details.
 
This warranty is valid only if the product has been assembled and maintained per the provided instructions, and does not cover abuse, accidents, commercial use beyond three months, cosmetic issues such as fading or scratches from normal wear, or any other cause not arising from defects in material and workmanship. Additionally, the warranty does not include water retention, internal/external surface contamination from exposure to environmental conditions, and inclement weather. Inclement weather includes storms, tornados, hurricanes, hail, sleet, ice, moisture, rain, flooding, snow, wind, etc.
 
USA and Canada: For warranty service or replacement part information, please visit our website at www.grow-n-up.com; email service@grow-n-up.com, or call 1-888-GNU-9898, Monday - Friday, 9:00 am - 5:00 pm ET.
 
Outside of USA and Canada: Contact the place of purchase for warranty service. Please fill in the "Contact Us" form; our customer service representative will contact you within 2 working days for further assistance. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
 
* The warranty period is 3 months for daycare or commercial use and 6 months for swings, stickers, all fabric**, umbrellas, batteries, electronic components, and accessories*** that come with the product.
**Textiles: All our fabrics fulfil high requirements in terms of colour fastness. However, fabrics may become bleached by UV radiation. This is not a material defect, but simply a normal sign of wear for which no warranty can be given.
***Accessories included: All Markers, Crayons, Chalks, Eraser, Eraser Clothes, Paint Cups, Paint Brushes, Paint Pots, Magnetic Letters and numbers, Magnetic Shaper Stamps, Paper Roll, Paper Roll Dispenser/Holder, Colored-papers, Trays/Bins, Chalk Holder, and All Fabric/Nylon material parts.

Our products are covered under warranty for a period of 60 days from the date of purchase, under normal use and service, against defective workmanship and material. If you have recently purchased this product and find it to be defective in any way, kindly return it to the “Source of Purchase” for a refund of the product purchase price or Exchange.
 
Should the product no longer be covered by your Purchase Receipt, or should you have any questions pertaining to our product, please contact Grow’n Up Customer Service for assistance. Keep a copy of the UPC Code from the date of purchase (dated sales receipt, electronic confirmation, or proof of purchase is required) for any future Warranty Service. Please retain packaging and assembly instructions for future reference.
 
USA and Canada: For warranty service or replacement part information, please visit our website at www.grow-n-up.com; email service@grow-n-up.com, or call 1-888-GNU-9898, Monday - Friday, 9:00 am - 5:00 pm ET.
 
Outside of USA and Canada: Contact the place of purchase for warranty service. Please fill in the "Contact Us" form; our customer service representative will contact you within 2 working days for further assistance. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Our products are covered under warranty for a period of 60 days from the date of purchase, under normal use and service, against defective workmanship and material. If you have recently purchased this product and find it to be defective in any way, kindly return it to the “Source of Purchase” for a refund of the product purchase price or Exchange.
 
Should the product no longer be covered by your Purchase Receipt, or should you have any questions pertaining to our product, please contact Grow’n Up Customer Service for assistance. Keep a copy of the UPC Code from the date of purchase (dated sales receipt, electronic confirmation, or proof of purchase is required) for any future Warranty Service. Please retain packaging and assembly instructions for future reference.
 
USA and Canada: For warranty service or replacement part information, please visit our website at www.grow-n-up.com; email service@grow-n-up.com, or call 1-888-GNU-9898, Monday - Friday, 9:00 am - 5:00 pm ET.
 
Outside of USA and Canada: Contact the place of purchase for warranty service. Please fill in the "Contact Us" form; our customer service representative will contact you within 2 working days for further assistance. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Our products are covered under warranty for a period of 60 days from the date of purchase, under normal use and service, against defective workmanship and material. If you have recently purchased this product and find it to be defective in any way, kindly return it to the “Source of Purchase” for a refund of the product purchase price or Exchange.
 
Should the product no longer be covered by your Purchase Receipt, or should you have any questions pertaining to our product, please contact Grow’n Up Customer Service for assistance. Keep a copy of the UPC Code from the date of purchase (dated sales receipt, electronic confirmation, or proof of purchase is required) for any future Warranty Service. Please retain packaging and assembly instructions for future reference.
 
USA and Canada: For warranty service or replacement part information, please visit our website at www.grow-n-up.com; email service@grow-n-up.com, or call 1-888-GNU-9898, Monday - Friday, 9:00 am - 5:00 pm ET.
 
Outside of USA and Canada: Contact the place of purchase for warranty service. Please fill in the "Contact Us" form; our customer service representative will contact you within 2 working days for further assistance. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.