Grow’n Up Ltd manufactures high quality, fun & creative toys. We warrant to the original purchaser that this product is free of defects in materials or workmanship for one year* from the date of purchase (dated sales receipt, electronic confirmation or proof of purchase is required). The warranty is applicable only to the original purchaser, is non-transferable and applies only to “Grow’n Up” products or parts.
At the sole election of Grow’n Up Ltd, the only remedies available under this warranty will be either replacement of the defective part or product replacement. There are limited replacement parts available for purchase after the warranty expires – please click here or contact Grow’n Up Customer Service for details.
This warranty is valid only if the product has been assembled and maintained per the provided instructions, and does not cover abuse, accidents, commercial use beyond three months, cosmetic issues such as fading or scratches from normal wear, or any other cause not arising from defects in material and workmanship. Additionally, warranty does not include water retention, internal/external surface contamination from exposure to environmental conditions and inclement weather. Inclement weather includes storms, tornados, hurricanes, hail, sleet, ice, moisture, rain, flooding, snow, wind, etc.
USA and Canada: For warranty service or replacement part information, please visit our website at www.grow-n-up.com; email to email@example.com or call 1-888-GNU-9898, Monday - Friday, 9:00 am - 5:00 pm ET.
Outside of USA and Canada: Contact place of purchase for warranty service. Or please fill in the "Contact Us" form; our customer service representative will contact you within 2 working days for further assistance. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
* The warranty period is 3 months for daycare or commercial use, and 6 months for swings, stickers, all fabric**, umbrellas, battery, electronic components and accessories*** which comes with the product.
**Textiles: All our fabrics fulfill high requirements in terms of color fastness. However, fabrics may become bleached by UV radiation. This is not a material defect, but simply a normal sign of wear for which no warranty can be given.
***Accessories included: All Markers, Crayons, Chalks, Eraser, Eraser Clothes, Paint Cups, Paint Brushes, Paint Pots, Magnetic Letters & Numbers, Magnetic Shaper Stamps, Paper Roll, Paper Roll Dispenser/Holder, Colored-papers, Trays/Bins, Chalk Holder, and All Fabric/Nylon material parts.