Customer Service & Warranty

Care has been taken during the manufacturing and packing of our product to ensure that you receive quality merchandise. In case you have any questions about any damaged or missing parts on your purchase, we recommend you to keep the product and contact our Customer Support for assistance.

USA and Canada:

Toll Free Hotline: 1-888-GNU-9898 (1-888-468-9898)

Email: service@grow-n-up.com

Our products are covered under warranty to the original purchaser for a period of 60 days from the date of original purchase, under normal use and service, against defective workmanship and material which compromises the structural integrity of the product when used for the purpose intended, normal conditions, and provided it received proper care and maintenance.

If you have recently purchased our product and found it to be defective in anyway, please contact our Customer Support for assistance.

Warranty is extended only to the original consumer purchaser and is non-transferable for non-commercial use.

Grow’n Up limited is not responsible for incidental or consequential damage. This limited warranty does not cover any personal injuries, damage to, or, failure of the product or any other losses due to accident, abuse, misuse, alteration, neglect, normal wear and tear, improper assembly, improper fit, improper maintenance or use of unauthorized replacement parts not designed for the product.